Delivery

Vegan Free-From Cakes and Cookies Delivered to Your Door

🚚Standard delivery is FREE this month (orders over £39.50) 🚚

WHERE POSSIBLE, HAVE YOUR CAKE DELIVERED THE DAY BEFORE YOU NEED IT. 

calendar

You can select your delivery date at checkout. You will need to allow at least 3 days as we bake to order.

Delivery is by a third party courier, Tuesday to Friday (no deliveries on Mondays or weekends).  Delivery is Nationwide.

Where possible please arrange for delivery a day earlier than needed. DPD are amazing, but unfortunately stuff happens and nothing is guaranteed in life.

Ordering a cake to arrive for the day of a celebration is not recommended but if that is your only option, please note that the delivery dates are not guaranteed and we cannot refund for late delivery. 

Our cakes remain fresh for 7 days (keep in fridge, eat at room temperature) so you could have delivery on Thursday even if your celebration is on Monday.  All our baked products can be frozen.

We need at least three working days’ notice to make your cakes and cookies. So please order early to avoid disappointment.

Our delivery fees

Our standard mainland delivery charge is £7.99 per delivery. So feel free to order a few cakes and cookies at a time and save on delivery costs.

There are also timed delivery options available (before 10.30am and before midday).

Enter your postcode during the checkout process to be given delivery options and pricing.

Our courier service

We spent a long time choosing our third-party courier company (DPD) and they provide a particularly good service. You’ll receive an email confirming the day of dispatch and a tracking reference too. On the day, you’ll get a text giving you your one hour delivery slot. Perhaps download the DPD app so that you can track your order as soon as it has been dispatched.

If you are out, the courier service will leave your parcel with a neighbour, unless you specify otherwise.

Late delivery

We use an overnight courier service and delays can and do happen. Ordering three weeks in advance does not mean your cake will not be subject to delay. Our advice is to have your cake delivered a day or two earlier than it’s needed just in case there’s any delay (cakes stay fresh for up to 7 days as long as they are kept in the fridge).

Unfortunately we’re not able to refund late deliveries and we wouldn’t want a cake to arrive after a celebration it is intended for.

Last minute cakes

PLEASE NOTE: We are not able to fulfil any last minute order requests at the moment.

Unfortunately we aren’t able to provide same day or next day cakes as this is not enough time to bake and send using our overnight courier service.

If you have any further questions please email us at info@theheavenlycakecompany.co.uk

Collecting your cake

If you are based in London or the Home Counties, you can opt to collect your cake from:

Hardings News
1 A Conington Road
Lewisham, London SE13 7LH
Opposite Elverton Rd DLR.
Simply select the collection option at checkout and an available date from the calendar.  Collection is available Monday – Friday and will be available from 3pm to 6pm on the date you select.