As COVID is currently putting strain on the courier network, please note that occasionally there may be a delay in delivery. This will not affect the quality of your cake or cookies, however please note that we are not able to refund for cakes affected by a late delivery and we always recommend having your delivery booked for the day before you need it.

You will have received an email with tracking information, this is the fastest way for you to see where your delivery is.

For all potential answers to your questions, please visit our FAQ’s page.

Due to the volume of emails we receive, if your question is answered on our website (ie. cake prices) or in our FAQ’s than we may not be able to respond personally to your email.  We are unable to supply a phone number as we are a very small company – we don’t talk, we bake!

IT’S SIMPLE TO VIEW OUR CAKES AND PLACE YOUR ORDER ONLINE

Please do not send order requests by email, we do not accept orders via email or over the phone.

CLICK HERE for our shop

– Select flavour

– Select size

– Click any free from options

– Once you add to basket you will get option to select a piped message or photo topper.

– Hit continue shopping to add additional cakes and/or accessories like candles.

Visit our delivery page for options and availability

If you can’t find the answer to your question anywhere on the website or in our FAQ’s
Please send us an email to info@theheavenlycakecompany.co.uk and we will respond during business hours Monday – Friday.

Our Locations

As your neighborhood bakery, we're always there.