Nationwide Delivery

We deliver nationwide excluding weekends and Mondays.  We recommend that where possible you have your weekend/Monday cake delivered on Friday. This way it is safe with you rather than being in transit over the weekend.

Our cakes can be stored in the fridge (for up to 7 days) or frozen until they are ready to consume.

Standard UK mainland delivery charge is £7.99 per delivery, so feel free to order lots and save. There are also other timed delivery options (before 10:30am, before midday and afternoon)

We have chosen our third party courier company with great care and they provide a particularly good service. They are not able to call you ahead of delivery and you will receive an email confirming dispatch and be provided with a tracking reference, as well sent a text with your one hour delivery slot on the day of delivery.  If you are out they are instructed to leave with a neighbour, unless you specify otherwise. 

Please supply your mobile phone number on the order form.

PLEASE NOTE: We are not responsible if there are delays with courier causing cakes to be delivered late. We do not offer refunds on late deliveries and strongly recommend where possible (the date is available), you have your cake delivered the day before it is needed (have delivered on Thursday if for the weekend or Monday) particularly if it is for a special occasion. 

If you have a 'cake emergency' please email and we will let you know if we are able to do it at very short notice, even if the date checker says no.

 

PREFER COLLECTION?

Collection from us is also an option if you are able to travel to South London – these orders need to be confirmed by email before placing the online order, and cash on collection will be acceptable. Collection is by appointment only.  info@theheavenlycakecompany.co.uk 

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